Terms & Conditions

1. Legal Status of This Document

This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder, as applicable, and the amended provisions relating to electronic records in various statutes. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediary Guidelines) Rules, 2011, which requires publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain https://ccssneo.com/ ("Website"), including its related mobile site and mobile application (collectively referred to as the "Platform").

2. Platform Ownership

The Platform is owned by CADD CENTRE SOFTWARE SYSTEMS PRIVATE LIMITED, a company incorporated under the Companies Act, 1956, having its registered office at:

No. 8, C2, Premier Graha, Lakshmi Apartments
Ramachandra Road, Mylapore
Chennai – 600004, Tamil Nadu, India

(Hereinafter referred to as "Platform Owner", "we", "us", or "our").

3. Acceptance of Terms

Your use of the Platform and its services is governed by these Terms & Conditions ("Terms of Use"), including applicable policies incorporated herein by reference. By accessing, browsing, or using the Platform, you agree to be bound by these Terms of Use.

If you transact on the Platform, you shall be subject to the policies applicable to such transactions. These Terms constitute a legally binding agreement between you and the Platform Owner.

Any additional or conflicting terms proposed by you are expressly rejected. The Platform Owner reserves the right to modify these Terms at any time without prior notice. It is your responsibility to review them periodically.

For the purpose of these Terms, "you", "your", or "user" refers to any natural or legal person who accesses or uses the Platform.

ACCESSING, BROWSING, OR USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL TERMS SET OUT BELOW.

4. User Obligations

  • You agree to provide true, accurate, and complete information during registration and thereafter.
  • You are responsible for all activities conducted through your registered account.
  • You agree to pay all applicable charges for availing the Services.

5. Disclaimer of Warranties

The Platform and Services are provided on an "as is" basis. We do not warrant the accuracy, completeness, performance, or suitability of information or materials available on the Platform. Any reliance placed on such information is strictly at your own risk.

6. Intellectual Property

All content on the Platform, including design, layout, text, graphics, and software, is proprietary and licensed to us. You shall not claim any intellectual property rights over such content.

Unauthorized use may result in legal action under applicable laws.

7. Prohibited Use

You agree not to use the Platform or Services for any unlawful, illegal, or prohibited purpose under Indian or applicable local laws.

8. Third-Party Links

The Platform may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content or policies of such third-party websites.

9. Contractual Obligation

By initiating a transaction, you enter into a legally binding contract with the Platform Owner.

10. Indemnity

You agree to indemnify and hold harmless the Platform Owner, its affiliates, directors, officers, and employees from any claims, damages, penalties, or expenses arising from:

  • Breach of these Terms
  • Violation of any law
  • Infringement of third-party rights

11. Force Majeure

Neither party shall be liable for failure to perform obligations due to events beyond reasonable control, including natural disasters, government actions, or technical failures.

12. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

13. Contact

All communications regarding these Terms should be addressed using the contact details provided on the Platform.


Privacy Policy

Introduction

This Privacy Policy explains how CADD CENTRE SOFTWARE SYSTEMS PRIVATE LIMITED collects, uses, stores, and protects your personal data through https://ccssneo.com/ ("Platform").

The Platform operates only in India, and all data is stored and processed within India. By using the Platform, you consent to this Privacy Policy and applicable Indian laws.

Information We Collect

We may collect:

  • Name, address, contact details, email ID
  • Proof of identity/address
  • Payment details (with consent)
  • Transactional and behavioural data
  • Technical and usage data

Sensitive personal data is collected only with explicit consent and in compliance with applicable laws.

Use of Information

We use your data to:

  • Provide and improve Services
  • Process transactions
  • Communicate offers and updates
  • Prevent fraud and enforce policies
  • Conduct analytics and research

Sharing of Information

Your data may be shared with:

  • Group companies and affiliates
  • Service providers and business partners
  • Government or law enforcement agencies when required by law

We are not responsible for third-party privacy practices.

Security Measures

We implement reasonable security practices to protect your data. However, internet transmission is not fully secure, and users assume inherent risks.

Data Retention & Deletion

You may request account deletion through your profile or by contacting us. Data may be retained as required by law or for legitimate business purposes, including fraud prevention.

Your Rights

You may access, update, or correct your personal data through the Platform.

Consent & Withdrawal

By using the Platform, you consent to data processing. You may withdraw consent by writing to the Grievance Officer. Withdrawal may affect service availability.

Policy Updates

This Privacy Policy may be updated periodically. Significant changes will be communicated as required by law.


Refund & Cancellation Policy

  • Cancellation requests must be made within 15 days of placing the order.
  • Approved refunds will be processed within 45 days.

Contact Information

Company: CADD CENTRE SOFTWARE SYSTEMS PRIVATE LIMITED

Email: enquiry@ccssneo.com

Phone: +91 90802 30355

Working Hours: Monday – Friday (9:30 AM – 6:00 PM)